Business English- Discussing Priorites
A LESSON PLAN FOR ENGLISH LANGUAGE TEACHERS
Pairwork needs analysis, and discussing and practising top priorities.
Lesson Plan Content:
Discuss and practise your priorities
Needs analysis
Take turns asking each other questions to make notes about your partner below.
Name (of the person being interviewed): |
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English classes |
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Present
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Past |
Future |
Other English study (e.g. self study) |
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Present
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Past |
Future |
Using English at work |
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Present
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Past |
Future
|
Using English outside work |
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Present
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Past |
Future
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English language exams |
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Past
|
Future
|
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Problems communicating in English |
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Present
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Past |
Future |
Priorities in this class
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Use the list below to continue talking about priorities.
- Apologising
- Being a guest/ Dealing with guests
- Casual/ friendly/ informal English
- Chit chat/ Small talk
- Clarifying
- Communicating with particular nationalities
- Complaining/ Dealing with complaints
- Conferences/ Trade fairs
- Contacting and meeting people again
- Contacting and meeting people for the first time
- Customer service
- Dealing with conflict
- Dealing with cultural differences
- Describing figures/ trends
- Enquiring/ Dealing with enquiries
- Face to face meetings, including being chair
- Formal/ polite English
- Giving feedback/ Receiving feedback
- Giving presentations/ Speaking at other people’s presentations
- Giving tours
- Help desk enquiries, e.g. with IT support
- Insisting/ Demanding
- Introducing people
- Inviting/ Responding to invitations
- Job applications/ interviews
- Making arrangements
- Negotiations
- Ordering/ Responding to orders
- Persuading
- Progress reports
- Reading and writing, e.g. emailing, writing reports, online chat, memos, minutes, PR, online content, manuals, faxes, agendas, SMS, letters
- Requesting/ Dealing with requests
- Socialising/ Networking
- Speeches
- Talking about products/ services
- Talking about your company and job
- Telephoning/ Teleconferencing/ Video conferencing
- Thanking
- Training, e.g. an MBA or presentations course
- Working in the same office as someone
Choose a top priority from above, explain why that it your top priority, then roleplay a related conversation, email exchange, etc with you as yourself and your partner as the people you will communicate with.
Brainstorm some typical email, telephone and face to face exchanges as a class.
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